WorkCentre 6515 error 065-225

[Adriano]

Hello, I've a WorkCentre 6515. Some days ago it starts displaying the error 065-225 when trying to make a 2-sides scan/copy. The single-side scan/copy works well. Any advice?

Thanks!

Adriano

[Joe Arseneau · Accepted solution]

Call for service, that is a broken part, probably a circuit board. Specifically what is termed the IP Dup PWB

[Yosemite69Sam]

So how do we get this replaced?  How can we repalce this ciruit board and how much will it cost to replace?  Whay is it suddendly failing?  Is this a defective part?  I do no believe any of us paid the prices we paid to have a unit fil like this.

[d_genaro@hotmail.com]

Hello, my scanner is doing the same thing. I call custumer service couple times and haven't been able to talk to them. Do you know whats the price on that part? Which number did you called? 

Thank you d_genaro@hotmailcom