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WorkCentre 6515 error 065-225

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Hello, I've a WorkCentre 6515. Some days ago it starts displaying the error 065-225 when trying to make a 2-sides scan/copy. The single-side scan/copy works well. Any advice?

 

Thanks!

Adriano

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Valued Advisor
Valued Advisor

Re: WorkCentre 6515 error 065-225

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Call for service, that is a broken part, probably a circuit board. Specifically what is termed the IP Dup PWB

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Joe Arseneau
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Re: WorkCentre 6515 error 065-225

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So how do we get this replaced?  How can we repalce this ciruit board and how much will it cost to replace?  Whay is it suddendly failing?  Is this a defective part?  I do no believe any of us paid the prices we paid to have a unit fil like this.

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Re: WorkCentre 6515 error 065-225

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Hello, my scanner is doing the same thing. I call custumer service couple times and haven't been able to talk to them. Do you know whats the price on that part? Which number did you called? 

Thank you d_genaro@hotmailcom

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