Weird situation on our 6605N that I've never encountered before. When the lady at the front desk scans from time to time, the scan doesn't show up in the folder. She can sometimes scan in two documents and neither will show up. A short time later, she'll go scan another and all of the missing documents, including the one just scanned, will show up at the same time. The behavior started about 10 days ago. None of the drivers or firmware have changed. Persmissions on the network share haven't changed.
Thank you for using the Support Forum. Have you seen any fault codes or error messages? If so please search for those on the support page for your WorkCentre 6605N. If you are unable to find a solution on the support page please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
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