cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

WorkCentre 6605N Scan to Folder Backlogs

Weird situation on our 6605N that I've never encountered before.  When the lady at the front desk scans from time to time, the scan doesn't show up in the folder.  She can sometimes scan in two documents and neither will show up.  A short time later, she'll go scan another and all of the missing documents, including the one just scanned, will show up at the same time.  The behavior started about 10 days ago.  None of the drivers or firmware have changed.  Persmissions on the network share haven't changed.

Any ideas on what it could be?

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: WorkCentre 6605N Scan to Folder Backlogs

Hi kalbers,

Thank you for using the Support Forum. Have you seen any fault codes or error messages?  If so please search for those on the support page for your WorkCentre 6605N.  If you are unable to find a solution on the support page please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos