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rodo_311 Member
Member

WorkCentre 7120 - (027-779 Error)

Hi, I tried to configure a WC 7120 with these parameters: 

  • Client SMTP Server (173.203...)
  • Port: 25
  • No encryption needed
  • SMTP Authentication: Client email and password.

I got this error: 027-779 it attestation-fails by smtp-a,  when I send and email. 

 

Does anyone knows about that error? I already upgraded the firmware version. Should I initialize the System NVM?

 

 

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4 Replies
Fabio Valued Advisor
Valued Advisor

Re: WorkCentre 7120 - (027-779 Error)

i would start first with an firmware upgrade and test again

lots of smtp issues are resolved

 

http://www.support.xerox.com/support/_all-products/file-download/enus.html?contentId=115715

 

 

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rodo_311 Member
Member

Re: WorkCentre 7120 - (027-779 Error)

Hi Fabio thanks for your help, thats the version of firmware that I already used to upgrade the device, but it didnt solve the error. 

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Fabio Valued Advisor
Valued Advisor

Re: WorkCentre 7120 - (027-779 Error)

i have some info from another type of machine (same controller)

 

is this helpful?

 

The reason the device displays fault code 027-779 and is unable to authenticate is due to the use of CRAM-MD5 authentication enabled at the SMTP server.

The WC 5225/5230 design does not support CRAM-MD5 authentication. The following are supported authentication.

-LOGIN

-PLAIN

-NTLM

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AjitKhodke New Member
New Member

Re: WorkCentre 7120 - (027-779 Error)

Please change SMTP Server settings in Xerox WorkCentre 7120 after finish SMTP relay server installation:
1. SMTP Server IP Address/ Host Name & Port: IP of SMTP relay server and Port: 25
2. Login Credentials for the WorkCentre to access the SMTP Server to send automated e-mails: None

 

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