WorkCentre 7120 Error

[Fabio]

its better to contact your local IT to assist you?

[kota_jarule]

thank you Fabio

i have 4 user work in workgroup

all user can scan but this problem in one user pc only

i check all things it's all ok

in PC there is some option IN FIREWAL MUST TO CHANGE ?????

plz

explain to me in detail

it's urgent

[Fabio]

check the following :

use ip instead of dns for your file server

check username / password, include DOMAIN\username or PCNAME\username

check security righs of your scan user

try port 445 instead of 139

check firewall

....

[kota_jarule]

I am getting an error message

Error (027-516)server connection error SMB

when i try and scan everything else works fine

this problem in one pc only

but all pc it's OK

before 2 days sometimes scan and not scan

i am not change configure

Error occur suddenly

I NEED HELP

it is big problem in my company