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WorkCentre 7520 - Scanning to e-mail issue for users logged in

Hello I am Sergio,

 

I have a probelm with the scan to email with xerox 7520, we have an error message host name not verified. The SAG says:

 

"Under Requested Host Name, type a unique name for your printer. If the host name successfully
registers to the DNS server, the host name appears under Verified Host Name. The default host
name is XRXxxx, where xxx is the MAC address of the printer.
Note: If no host name or a different host name appears, the host name did not successfully register
to the DNS server. Configure your DHCP server to perform updates on behalf of the DHCP clients."

 

I do not have a domain in my network

How do I configure the domain name requested?

I have tried many configurations and I'm going crazy right now

Best Regards

Sergio

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2 Replies
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Valued Advisor
Valued Advisor

Re: WorkCentre 7520 - Scanning to e-mail issue for users logged in

Hi, Sergio!

 

What have you tried so far?

Disable DHCP and configure the printer to use a static ip?

 

Best Regards

Kimzi


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Valued Advisor
Valued Advisor

Re: WorkCentre 7520 - Scanning to e-mail issue for users logged in

Hi Sergio.

 

Try setting the Domain name to be either WORKGROUP or MSHOME and the error should go away.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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