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WorkCentre 7535 Fax Server SMTP issues

I was wondering has anyone gotten the fax server feature to work using the SMTP option?

 

I am able to have the email route from the xerox -> email server -> 3rd party fax server but the 3rd party fax server rejects the fax because the email address is not T.37 compliant meaning it does not contain the words "Fax=" in front of the email address.

 

So if I want to send a fax, and the phone number is 1-800-555-5555, the Xerox printer would email 18005555555@3rdpartyfaxserver.domain.com.  It would not add the words "Fax=" in front of it.

 

I was reading the WorkCentre 7120 manual (page 120) and it says it has a option to format the email address display so you can add "Fax=" in front of the email address.  This option does not exist on the WorkCentre 7535.

 

Thanks!

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Agency Analyst
Agency Analyst

Re: WorkCentre 7535 Fax Server SMTP issues

jig1,

 

I searched the 75xx and I only see T.38 supported. I'm assuming you checked the Administrator Guide (http://download.support.xerox.com/pub/docs/XRIP_WC7525_Fiery/userdocs/any-os/en_GB/sys_admin_guide_u... I would give a call into support or wait until someone with further experience with this feature responds.

 

Thank you,
Jordan

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Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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