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Davide86 New Member
New Member

WorkCentre 7845 - I have trouble scanning SMB network, with the Host Name Resolution

I have updated the firmware of my WorkCentre 7845 System Software v072.040.004.09100 after the Patch Scan LL.

 

I can scan on Windows XP, Windows Vista, Windwos 7 and Windows 8.1 only by entering the IP address.

 

If I enter the Host Name of the PC example (David-PC), I print the error Unknown.

 

Configuration that works:

 

Protocol: SMB 
Name or IP Address: 192.168.1.203 Port: 445 
Share: scan

 

Configuration does not work:

 

Protocol: SMB 
Name or IP Address: David-PC Port: 445 
Share: scan

 

I can not understand why it gives me error if I enter the Host Name, if I enter the IP address is all ok and it works.

 

Why not work if I insert the Hoste Name? 

 

My client does not want to put the static IP on the PC. 
My client does not have a server.

 

I think the WorkCentre 7845 can not resolve the host name into an IP address? 
What firmware should I install?

 

Excuse my bad English.

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1 Reply
mohammed_k Occasional Contributor
Occasional Contributor

Re: WorkCentre 7845 - I have trouble scanning SMB network, with the Host Name Resolution

Dear

Frist of all let us know if you install " WorkCentre_7845-55-preupgrade-manual-patch.dlm" befour to upgrade the machine or no ?

if you installed 

Try to configure your SMB Scanning with port 139

Protocol: SMB 

exp

Name or IP Address: David-PC Port: 139
Share: scan

 

Make sure you configuring your DNS Correctly  .. 

Remember that you are responsible for your own decisions to act upon the information provided by community members , Without any liability to Xerox.
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