I have updated the firmware of my WorkCentre 7845 System Software v072.040.004.09100 after the Patch Scan LL.
I can scan on Windows XP, Windows Vista, Windwos 7 and Windows 8.1 only by entering the IP address.
If I enter the Host Name of the PC example (David-PC), I print the error Unknown.
Configuration that works:
Name or IP Address: 192.168.1.203 Port: 445
Configuration does not work:
Name or IP Address: David-PC Port: 445
I can not understand why it gives me error if I enter the Host Name, if I enter the IP address is all ok and it works.
Why not work if I insert the Hoste Name?
My client does not want to put the static IP on the PC.
My client does not have a server.
I think the WorkCentre 7845 can not resolve the host name into an IP address?
What firmware should I install?
Excuse my bad English.
Frist of all let us know if you install " WorkCentre_7845-55-preupgrade-manual-patch.dlm" befour to upgrade the machine or no ?
if you installed
Try to configure your SMB Scanning with port 139
Name or IP Address: David-PC Port: 139
Make sure you configuring your DNS Correctly ..