I have a Xerox WorkCentre 7845.
Have had paper jam using tray two, set up to run 11x17. Pulled all jammed paper, cannot find any other jams or pieces any where.
Cannot reset machine. Paper jam message on a loop.
Have turned on and off several times. Even unplugged one time.
Please advise help to reset.
Can you provide the fault code from "Fault History"?
Check the fuser exit sensor actuator if is not broken. It is located inside the fuser under the yellow guide.
Yes, I see that in the picture you have submitted.
It looks recessed or broke. Mine does not protrude out. Looks like I will need to replace that. Would have never figured that out.
I do have another machine like this one that am using for parts. How hard is this to swap sensors?
I thank you so much for your input. Just a one man show and still trying to make some money with customers needs to output on paper.
Please advise repair.
Thank you so much for your help! Will definetly give you the highest marks I can in here.
Let's hope the sensor is just dislodged and not broken.
First, to have better access you must remove the little cover behind the cover A, After that remove the bypass tray from it's 2 screws and unplug the 2 cables
Remove the metal guide (2 screws) that cover the sensor and the shaft:
release the shaft or remove it ( it have a E clip on the left)
Finally remove the sensor (one screw)
Replace the sensor and put all back in reverse order.