Hi
Thank you for using the Customer Support Forum. Please go to the online support for the M20i and search on "forward". The case How To Forward Incoming Faxes to an E-mail Account or to Another Fax Machine is the case you are looking for. I think this is the information you are looking for.
Thanks,
CherylO-Xerox
Forums Moderator
Is there a way to set up an email notifications for faxes or have a duplicate of all faxes that come in also go to an email address? Would like to set this up asap!