Re: Workcenter 3025 Scanner Problem

hanbugra · ‎10-31-2022

Hey again ! ,

Its written on the second picture is "scanner reported an error" . But i already solved the problem by upgrading the OS from catalina to monterey. That means drivers you share for catalina are not working properly.

CathyO-Xerox · ‎10-31-2022

Hello hanbugra,

Are you able to provide what that error says in English to help others assist you?

Thanks,
CathyO-Xerox
Community Manager

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hanbugra · ‎10-29-2022

Hey all !

I have a problem about my printer thats why i am posting it this article. Print job is working fine but when I want to scan over wifi, the printer sends me an error message (I couldn't try it with a usb cable because the printer is far from the imac) .

As seen in the first picture, when I click on the general information, it appears that the scan is done, but when I want to complete the scan, I get such an error.