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Valued Advisor
Valued Advisor

Re: Workcenter 3315

Hi cnp11,

Thank you for using the Support Forum. There are several ways to scan with the WorkCentre 3315.  Please search on "scan" in the online knowledge base for the WorkCentre 3315 to see your options.  If this does not help please consider contacting your support centre for further assistance.

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Workcenter 3315

Product Name: Other - specify product in post

April 9,2015


I have the same issues with the scan.


I have have had Xerox assistance spending and very substantial  amount of time trying to resolve the issue. It remains unresolved. 


There is no fault with my firewall or any other connection.  It is a software issue which only Xerox can correct

through a firmware update. To date that has not happened.  Users would appreciate the Firmware which would eliminate the need e to use the easy print manager just to make a scan.




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