Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎04-13-2015 01:58 PM

Re: Workcenter 3315

Hi cnp11,

Thank you for using the Support Forum. There are several ways to scan with the WorkCentre 3315.  Please search on "scan" in the online knowledge base for the WorkCentre 3315 to see your options.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
cnp11
Member
Member
‎04-09-2015 02:21 PM

Workcenter 3315

Product Name: Other - specify product in post

April 9,2015

 

I have the same issues with the scan.

 

I have have had Xerox assistance spending and very substantial  amount of time trying to resolve the issue. It remains unresolved. 

 

There is no fault with my firewall or any other connection.  It is a software issue which only Xerox can correct

through a firmware update. To date that has not happened.  Users would appreciate the Firmware which would eliminate the need e to use the easy print manager just to make a scan.

 

Regards,

cnp11

Tags (1)
0 Kudos
Reply