Showing results for 
Search instead for 
Did you mean: 
xandir82 New Member
New Member

Workcenter 5632 features lost

Hello, I have a WC5632 in which the battery had died and reset all system settings and lost all features. Is there anyway i can get the option kit numbers back to re-enable all services again? it is currently operating in only basic copy and print mode, no network scan, network accounting, scan to email, or network/server faxing. All features say 'not installed'. Any time i go into configure any of the features it always asks for option kit number. This machine is no longer under a service contract unfortunatly. I am about to throw this machine out the window if I can't get anything completed here soon. 

Tags (3)
0 Kudos
1 Reply
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Workcenter 5632 features lost

Send me a PM with your serial number and I will see if I can get anything (Don't get your hopes up though, no promises)

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

0 Kudos