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Workcentre 5875 - DNS issue - Host Name not Verified

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Hello, 

 

We have a new model in our printing fleet, but we can't configure DNS correctly. 

We have an error message host name not verified. The SAG says:

"

Under Requested Host Name, type a unique name for your printer. If the host name successfully
registers to the DNS server, the host name appears under Verified Host Name. The default host
name is XRXxxx, where xxx is the MAC address of the printer.
Note: If no host name or a different host name appears, the host name did not successfully register
to the DNS server. Configure your DHCP server to perform updates on behalf of the DHCP clients."

 

 

This is a bit strange as with the older modell  - 5775- we haven't had any problem .

Current firmware version: 071.190.103.05401

 

Any ideas?  

 

Best Regards, Albert

 

5875-dns issue.png

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Re: Workcentre 5875 - DNS issue - Host Name not Verified

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After entering the record manually into the DNS server , issue had been  solved.

Question still why it couldn't be registered automatically.

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Re: Workcentre 5875 - DNS issue - Host Name not Verified

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Dear

I have to inform you that this will not affect any faction in your machine , however to avoid this problem my advice to you to assign machine IP from DHCP then reserve the IP of the machine in your DHCP using the MAC address of the machine

 

Thanks and regards

Remember that you are responsible for your own decisions to act upon the information provided by community members , Without any liability to Xerox.
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Re: Workcentre 5875 - DNS issue - Host Name not Verified

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Thanks for the answer. I used to do it in my prevoius companies.

I'll try to convince the sysadmints here, that this is the right way to work.

 

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