cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Workcentre 6027 faxing issues

We just got a Workcentre 6027 for our store and we are having a weird issue with it. Everytime someone callsl our phone line the xerox will initiate a fax. I have no clue what it is faxing or to whom but it does it every time. Faxing out to other numbers works fine as well as receiving faxes. It's all very weird.

 

Suggestions would be greatly appreciated!

Thanks!

0 Kudos
1 Reply
Highlighted
Valued Advisor
Valued Advisor

Re: Workcentre 6027 faxing issues

Wait, so if I call your store your fax machine will try and send a fax?

 

Is this fax actually sharing a phone line/number with the main business phone?

 

It isn't setup as FOIP or on a VOIP line is it? These machines do not support digital lines of any kind, they are old school fax all the way.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos