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fiery Occasional Advisor
Occasional Advisor

Workcentre 6505 scan to email error

16-505 invalid smtp server error. smtp server address and port (587) and (25) and authentication name and password are all correct. I spoke to my isp and they verified it. Also ssl is not being used. Any ideas? Thank you!
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Community Manager CherylO-Xerox
Community Manager

Re: Workcentre 6505 scan to email error

Hi fiery,

Thank you for using the Support Forum. Please take a look at the solution for setting up SMTP to scan to email.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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fiery Occasional Advisor
Occasional Advisor

Re: Workcentre 6505 scan to email error

So what fixed my problem was that I needed a dns address. The solution link does not clearly say this.

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