Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
AdamIT
New Member
New Member
‎05-14-2014 05:10 PM

Workcentre 6505DN Can't find SMB folder

Product Name: WorkCentre 6505

 

I have been trying to setup the network scanning. I have two other Workcentre 7545 that are configured to do the same so I have setup the 6505 with the same settings but it still gives me an error. When I ask it to scan the document will get scanned but then it will be "processing" for a moment and the say: Folder not found error code 031-530. Any input would be appreciated. Attached is what my settings look like now

 

 

workcentre6505.jpg

0 Kudos
Reply
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-19-2014 01:05 PM

Re: Workcentre 6505DN Can't find SMB folder

Hi AdamIT,

Thank you for using the Support Forum. Please make sure you have followed all the directions for setting up network scan .  Try using a directory and sub-directory name with no spaces in them.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply