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Workcentre 6505DN cannot wake from sleep, and where to get firmware update?

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I just started to use the 6505DN a few days ago and the machine never able to wake from sleep.  The only way is to power off and power on again.  Is there any solution for this?

 

I also like to upgrade the firmware as some said this may fix the powersave issue but I couldn't locate any firmware update from the download page. The firmware section only say xerox recommends network administration to perform the firmware upgrade.  So where can I download the firmware?  

http://www.support.xerox.com/support/workcentre-6505/downloads/enus.html?operatingSystem=winxp

 

thanks

 

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Valued Advisor
Valued Advisor

Re: Workcentre 6505DN cannot wake from sleep, and where to get firmware update?

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You can grab it from here

 

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Joe Arseneau
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Re: Workcentre 6505DN cannot wake from sleep, and where to get firmware update?

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thanks for the file.  I tried to upgrade the firmware via USB.  Unfortunately, i got Protection Error "016-741".  I lookup the description of the error and it is "Unable to move to download mode".  Please help...  thanks

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Valued Advisor
Valued Advisor

Re: Workcentre 6505DN cannot wake from sleep, and where to get firmware update?

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hi, you need to enable the software upgrade security setting first, see below

but be carefull, upgrading firmware on 65xx / 66xx machines resets the machine to factory defaults!

 

Go into tools / system settings / system settings / common settings / other settings / page 2 and enabled software download

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Re: Workcentre 6505DN cannot wake from sleep, and where to get firmware update?

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thanks, that is it!  In the 6505, it is Admin Menu > System Setup.  

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