Workcentre 7425 scanning fails after a few days

[Barkster]

My destination folder is E:\Temp, my machine name is MBS6, I have created a separate user on my PC called "xerox"

These are the sharing settings for the Temp folder.

I 

These are my settings for the File Repository

Let me know if you want any other information.

I have been through the Xerox setup instructions methodically so many times.

But it works fine if I restart my PC, and will continue to do so for several days, and then will just stop working for no apparent reason.

I have also tried disabling my firewall but this makes no difference.

What can it be that suddenly stops it from working after a few days ?

[Barkster]

Hi Kimzi

It's my Win 7 machine I have the issue with, although I have tried to set up SMB scanning on my other machine (Win 8) without much success.

I have done all the sharing/Advanced Sharing options there are about 100 times !

Could it have anything to do with Homegroups ?

Regards

Stephen

[Kimzi]

Hi you!

Fault Code 027-529: Unable to Connect to Server Using SMB Protocol

Do you have a win xp/win 7 computer to try with?

Just so that we are clear that it's the win8 machine before troubleshooting.

try also advanced sharing.

Best Regards

Kimzi

--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

[Barkster]

I have had this 7425 for at least 5 years and network scanning (SMB) has always worked fine.

These last few months, however, it fails to work after a few days of working, just beeps and gives me the code 027-529

If I restart my PC, it will work again for a few days, before stopping again. I have tried to monitor when and why it stops but to no avail. I am on Windows 7 Professional SP1 64-bit. If I restart the Xerox it still fails to work.

I have changed my router (twice) and this hasn't helped it seems.

My Xerox dealer has been through all the settings with me, created new File Repositories etc and we have even set up scanning via FTP, which also works fine for a few days and then stops too.

The only thing which has really changed in the last few months is that I got another PC (Windows 8) and upgraded to MS Office 360 and had difficulty with file sharing and the new Excel crashing and (as I have got an MS Answer Desk contract) they logged onto my machine and fudged around with sharing settings and trust certificates etc - not sure what they really did to be fair, but perhaps they screwed with something which is affecting my scanning ?

I have just found something on the internet about SMB and SAMBA not working and to change a few settings in Local Security Policies, but this has not helped either.

I am now out of ideas really, other than buying a new scanner which seems ridiculous !