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TechSupport3771 New Member
New Member

Workcentre 7556 SMB Workflow Scanning

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We have recently acquired a 7556 multi-function and I am unable to get the workflow scanning to work. I receive the message "Login failure. Check user password, and/or setups." whenever I try. We have several other xerox multi-function - 2 7970s and 2 5890s, which do workflow scanning fine, and I copied the exact settings to the new one but it doesn't work. I have updated the firmware to the latest: and tried both port 445 and 139. We are scanning via SMB to a Windows 2008 server. Any help is appreciated.

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Workcentre 7556 SMB Workflow Scanning

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The other 2 models support SMB2, but the 75XX does not and never will, so if you disabled SMBv1 due to the WannaCry thing you are out of luck, you will need to move to FTP.

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