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Joe Arseneau
Valued Advisor
Valued Advisor
‎09-25-2017 12:53 PM

Re: Workcentre 7556 SMB Workflow Scanning

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The other 2 models support SMB2, but the 75XX does not and never will, so if you disabled SMBv1 due to the WannaCry thing you are out of luck, you will need to move to FTP.

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Joe Arseneau
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TechSupport3771
New Member
New Member
‎09-22-2017 05:46 PM

Workcentre 7556 SMB Workflow Scanning

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Product Name: Other - specify product in post

We have recently acquired a 7556 multi-function and I am unable to get the workflow scanning to work. I receive the message "Login failure. Check user password, and/or setups." whenever I try. We have several other xerox multi-function - 2 7970s and 2 5890s, which do workflow scanning fine, and I copied the exact settings to the new one but it doesn't work. I have updated the firmware to the latest: 061.121.227.24300 and tried both port 445 and 139. We are scanning via SMB to a Windows 2008 server. Any help is appreciated.

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