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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Workcentre 7655 - add address to public address book

You seem to be on 10+ year old firmware

Here is mine


The location you are going to is from the launch days, it is now a redirect on current levels.


Tell me what firmware you have and I will give you a link to what is current for your revision of 76XX device (There were some hardware changes over the years that require different firmware versions)

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Joe Arseneau
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New Member
New Member

Workcentre 7655 - add address to public address book

Product Name: Other - specify product in post

Hello all, I am trying to add a couple of new users to the address book on our Workcentre 7655.  I've tried the following:

  • Use CWIS
    • Support pages tell me to login as admin and select the [address book] tab.  This tab is not listed on our 7655 CWIS page.
    • As admin, I go to the Properties -> Services -> E-mail tab.  There is an option to import a .cvs to use a public address box, but I just need to add two users.  There is no option to export the .csv file so I may edit it and add the users.
  • On the machine itself:
    • I read some Xerox models allow you to add an address on the device itself.  Logged in as admin on the machine I press the machine status button, select tools, and on some devices you can add an address to the public address book from this screen.  This is not the case with the 7655 I suppose.


This is driving me nuts.  I do not have access to the original .csv file used.  That file is long gone.  Please help!


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