cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Workcentre 7835 - creating of scanning profile

Jump to solution

Hi,

 

I would like to ask you whether it is possible to create a scanning profile to save scanning options (size, orientation, resolution, export file format, user to send scan).

 

I scan often visit cards or other specific formats and it drives me crazy to setup the workcentre again and again.

 

I know that for copying it is possible to create user profile but I didn´t find any possibility to do it for scanning.

 

Thank you in advance for help.

0 Kudos
7 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: Workcentre 7835 - creating of scanning profile

Jump to solution

offcourse you can

 

access webinterface, goto the tab "scan" :-) 

 

create your template (=profile)

 

 

Highlighted
New Member
New Member

Re: Workcentre 7835 - creating of scanning profile

Jump to solution
Dear Fabio.
Thank you for advice, it helped and moved us forward.
I went to our system administrator and we have a scanning profiles created now.
The only issue which remains is that profiles are fixed, created by administrator and user (because I am only a user) cannot modify them, or save a modified copy, in case of need.

Do you have a knowledge that modification and possibility to save could be possible for users?

Thank you in advance for your response.
0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: Workcentre 7835 - creating of scanning profile

Jump to solution

1.GIF

 

2.GIF

 

 

3.GIF

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
Highlighted
New Member
New Member

Re: Workcentre 7835 - creating of scanning profile

Jump to solution

Dear Joe.

 

Thank you for your solution, it helped as well as Fabio´s.

 

Scanning profiles are created now.

 

We face next problem now. After profiles creation with Slovak punctuation marks, device is unable to update scanning profiles and stays frozen.

 

To get Xerox device back to work we had to deactivate "Workflow scanning" module.

 

Please can you help how to delete single or all scanning profiles? I would like to mention that standard funcion "Delete" doesn´t work. It behave that profile is deleted, but is not. Profiles with punctuation marks stays undelete.

 

Any help?

 

Thanks in advance, Paul.

 

PS: Can you see attached pictures? I can see them only when I am logged in.

 

Xerox1.gif

 

xerox2.png

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: Workcentre 7835 - creating of scanning profile

Jump to solution

yes, you corrupted the machine :( , its indeed a bug in an earlier firrmware

 

best way is to altboot the machine with the disable_data_backup flag

 

xerox can help you witth that

 

that makes some kind of factory default of the machine

 

what you can do is clone the machine first, but no scanning templates offcourse, after altboot , restore the clone file

Highlighted
Valued Advisor
Valued Advisor

Re: Workcentre 7835 - creating of scanning profile

Jump to solution

Before going through the altboot method I would suggest updating to the latest firmware to see if it just automagically resolves it without data loss and having to call in a tech.

 

After the update, Clone it ,if you still can't move on, do an erase customer data , restore via clone like stated by Fabio (Not the scanning stuff obviously)

 

If you still can't move on, the Altboot, no data backup, no clone method would be required. If you get to that point , send me a PM referencing this post.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
Highlighted
New Member
New Member

Re: Workcentre 7835 - creating of scanning profile

Jump to solution

Thanks to both of you, Fabio & Joe.

 

First we will update the firmware than if needed, factory reset.

 

I will inform you how we proceeded this issue.

 

BR, Paul.

0 Kudos