Workflow Scanning to another Xerox Workcentre Mailbox/Folder

[Joe Arseneau]

I haven't the slightest idea what is happening with internet Fax. Send one from one to the other, wait 5 minutes and go into the receiving one to Job Status > Completed Jobs and find out what the error is on receive, no matter what is happening, if the job ever got to the device it sill show something there.

As for the repository stuff, Connectkey devices do not play well with internal hostnames unless they are not only on a Domain, but fully registered, which tends to mean they must be DHCP, or you get the following in red, and you will not be able to scan to host name:

Failing that, I don't understand your wording of the last paragraph, it starts saying FTP on port 21, then goes on about Sharing a folder and mapping drives, which is SMB terminology.

So at the PC the share is created click Start and type \\COOR01 and hit the enter key. If a windows explorer window opens showing shared folders and printers including one named Xerox_Scans you have the wrong protocol and port (SMB is port 139 up to WinXP, and 445 for anything newer)

If that fails, click Start and type CMD and hit the enter key

Type ftp COOR01 and click the enter key

Login with identical user/pass as assigned to printer (COOR01\admin)

Once logged in type ls and hit the enter key

If Xerox_Scans does not appear it is an issue with the path and you need to find the folder location relative to the FTP home directory

All in all, if the scan is supposed to be going to Ftp://COOR01/Xerox_Scans change the host to the IP and see what happens.

[jnace]

Joe,

  I've been working to now enable Workflow Scanning and Internet Faxing for the department to use to move documents between the two Xerox Workcentre printers.  For the Internet Faxing I have enabled the below settings:

SMTP: setup/configured for our internal SMTP, is linked to Scan to Email funtionality and it is working.  Using port 25

POP3: Setup within our Exchange system with it's own email address

General Settings: Configured for each individual printer

Receive Settings: Configured for all attachment types and to accept email without attachment

Security:  All users allowed

  When we do send an Internet Fax the job is processed and sent, but it is not received on the other Workcentre Printer.  Is there something that I am missing with this option?   It would seem that I've missed something on the receiving Workcentre.

  As for the Workflow Scanning I've set this to utilize a file repository on a local workstation via FTP transfer (port 21).  I've created the repository ont the local workstation as a shared drive and given the primary local admin account full security and share permissions to the folder.  This has been tested by setting a mapped drive to the folder via the local account information.  The document path is listed as the shared folder name, Xerox_Scans, and I've setup the access to the destination via the local admin account with the correct password.  When I attempt to complete a scan it errors out as: Login Failure, Check user password, and/or setups.   I've gone through the setups multipe times and compaired to the Administrative Guide for setup and I just can't see what I've configured wrong.   It seems to be an authentication issue from the Workcentre, do you see anythign that I've misconfigured

[Joe Arseneau]

This tool works on Fuji Xerox, but neither of yours.

I see no way in CWIS to do so, I tried with the backup option in CWIS>Properties > Services > Print From > Reprint Saved Jobs

but that only backed up the jobs sent from a PC using the Saved Job option in the driver (They do in fact go into a mailbox).

The clone option is available in both devices, but Clones should never be used across device types or different firmware levels (Your case has both) and it would backup the mailbox settings but not the jobs.

Seems you are just plain out of luck. Sorry.

[jnace]

Joe,

 Thank you for the information.  I thought as much for the direct scanning to another Workcentre.  Can you please expand on the process to clone/import-export from one machine to another?  Or if possible point me to documentation for this setup.  I am working with a 7830 and a 7530 Workcentre.  If the clone/import-export is not available with these two devices what would be the best alternative to allow a user to scan a document from one system, store it in a repository, and then print it from the other Workcentre?  Thank you again for the assistance, highly appreciated!

[Joe Arseneau]

You can scan to a mailbox locally on many devices, and you can clone/import-export from one machine to another in some cases, but there are no ways on any of them I have ever used that can scan to a folder on a remote printer/MFP.

[jnace]

Xerox Support Community, 

 I wanted to pose a question to you and see if I might be able to have some light shed on it.  I am trying to see if there is a way to setup a secure scan of high resolution documents from one Xerox Workcentre to another.  I would like the scanned documents to be stored on a local folder of the recipient Workcentre to allow users to select the scanned document and be able to print it.   So the workflow would go as such; Document is scanned at Workcentre 1 at high resolution and is sent to a local folder of Workcentre 2, User at Workcentre 2 opens the local folder and prints the scanned document, process can be repeated at both Workcentre printers.  If anyone has any insights into this I would greatly appreciate them.