WorksCentre 7545 Job deleted due to login error

[LindaKauffman]

having the same issue on my 8700x when I scan and send to an email address.  nothing has changed except that I have been turning it off daily due to the numerous afternoon storms and loss of power (few seconds to minutes).  Turn it on only when needing to email.

[jameseinfo]

Yeah, we actually had someone from xerox come in to set this up. We have the same printer on the different floor, using the same port it can send scanned documents no problem...so the "login error" doesn't have a specific indicator?

[JordanAXAUQE-AA]

James,

I'm assuming you have scanned before? Has anything changed? Username, password, firewalls? Did you or a third party confiure Network Scannig?

Thank you,
Jordan

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[jameseinfo]

I'm using workflow scanning to send scanned documents to folders, but this error pops up as I can see in the job history "Job deleted due to login error".

I would like to know where about should I start looking to trouble shoot this error.

Many thanks to who can help.

James