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jameseinfo New Member
New Member

WorksCentre 7545 Job deleted due to login error

I'm using workflow scanning to send scanned documents to folders, but this error pops up as I can see in the job history "Job deleted due to login error".

I would like to know where about should I start looking to trouble shoot this error.

 

Many thanks to who can help.

 

James

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3 Replies
Agency Analyst JordanAXAUQE-AA
Agency Analyst

Re: WorksCentre 7545 Job deleted due to login error

James,

 

I'm assuming you have scanned before? Has anything changed? Username, password, firewalls? Did you or a third party confiure Network Scannig?

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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jameseinfo New Member
New Member

Re: WorksCentre 7545 Job deleted due to login error

Yeah, we actually had someone from xerox come in to set this up. We have the same printer on the different floor, using the same port it can send scanned documents no problem...so the "login error" doesn't have a specific indicator?
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LindaKauffman New Member
New Member

Re: WorksCentre 7545 Job deleted due to login error

having the same issue on my 8700x when I scan and send to an email address.  nothing has changed except that I have been turning it off daily due to the numerous afternoon storms and loss of power (few seconds to minutes).  Turn it on only when needing to email.

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