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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎01-21-2019 05:40 PM

Re: Workstation 3325 scan to PC does not copy the scanned items to the PC

Hi Happy_hardial,

Thank you for using the Support Forum. Please take a look at the case for how to scan to the network computer from the control panel. If you are using SMB scanning please take a look at this known issue with SMB scanning and Windows 7.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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happy_hardial
New Member
New Member
‎01-13-2019 09:36 PM

Workstation 3325 scan to PC does not copy the scanned items to the PC

Product Name: WorkCentre 3315/3325
Operating System: Windows 7 x64

I have a new Workstation 3325 with software installed on my PC. When I scan a document using the Scan Assistant, the document is scanned. When I press the save button (with destination being a folder on my Windows 7 PC), it highlights that it is saving and then just hangs there. I have to cancell the save and nothing is saved!. Have re-installed the drivers again, but no luck. Any help would be apprfeciated.

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