cancel
Showing results for 
Search instead for 
Did you mean: 
happy_hardial New Member
New Member

Workstation 3325 scan to PC does not copy the scanned items to the PC

Product Name: Workstation 3325
Operating System: Windows 7 x64

I have a new Workstation 3325 with software installed on my PC. When I scan a document using the Scan Assistant, the document is scanned. When I press the save button (with destination being a folder on my Windows 7 PC), it highlights that it is saving and then just hangs there. I have to cancell the save and nothing is saved!. Have re-installed the drivers again, but no luck. Any help would be apprfeciated.

0 Kudos
1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: Workstation 3325 scan to PC does not copy the scanned items to the PC

Hi Happy_hardial,

Thank you for using the Support Forum. Please take a look at the case for how to scan to the network computer from the control panel. If you are using SMB scanning please take a look at this known issue with SMB scanning and Windows 7.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos