XC1255 Streaks

[bigdawg1]

Rui: Thanks for the help. I didn't realize that there was a second mirror. I had cleaned the mirror over the toner cartridge, but when you said second mirror I was able to locate a second smaller mirror at the other end of the copier. It was quite difficult to get a small soft cotton rag up there to gently clean it. Once done, the copies came out much better...only a hint of a streak. I doubt that anyone would ever notice. If I set the copier to darker, then the streak is very visible, but since I hardly if ever do that, I can live with this. I just hate wasting toner no matter how slight. Is there a cleaning solution that I can use to clean these mirrors? Also is there an easier way to get to that second mirror to properly clean it? If so, I'm all ears. Thanks for the help.

[RuiKZ6N6K-xrx · Accepted solution]

Hi,

I'm glad that is much better now.

Yes, there is a cleaning solution used by the field engineers. I'm not sure if you can buy it from Xerox, but is free for customers with contract to clean the top glass.

Once again sorry the confution about my posts.

Please consider to "Accept as a solution"

Regards

Rui

[bigdawg1]

I assume I can use a glass cleaner for the mirrors. Would that be acceptable.

[RuiKZ6N6K-xrx]

Yes, most of the glass cleaners will do. The important is using one that doesn't leave any stain or be corrosive.

regards

Rui

[bigdawg1]

Thanks...you've been most helpful.