cancel
Showing results for 
Search instead for 
Did you mean: 
bigdawg1 Member
Member

XC1255 shadow image

When I make a copy I can see several shadows of the original on the copied paper. If I run a blank copy through...the copy comes out clean, but if I put something on the document glass and make a copy, I can see the original on the copied page as well as faint shadows below the original on the same copy. I did an experiment and took a 3X5 card with typing on it and laid it at the top part of the document glass to copy, then made a copy. The copied page shows a perfect copy of the 3X5 card at the top of the page and then several light shadows of the wording of the 3X5 card below the copy repeated all the way down the page. Any ideas what is happening? Why is my copier making a good copy with several shadow copies below it too?
0 Kudos
14 Replies
Xerox Analyst RuiKZ6N6K-xrx
Xerox Analyst

Re: XC1255 shadow image

Hi,

I'm not familiarized with this model, but sounds like you have a problem in the fuser. Do you know if Is too old? 

Regards

Rui

Be sure to give out Kudos and select "Accept as Solution"
0 Kudos
bigdawg1 Member
Member

Re: XC1255 shadow image

I replaced the fuser about 3 or 4 years ago. The copier only gets infrequent use so I wouldn't expect the fuser to be bad already. Someone else said it was the drum unit and needed replacing...any ideas what I should do? Thanks
0 Kudos
Kimzi Valued Advisor
Valued Advisor

Re: XC1255 shadow image

Hey!

 

According to what I understand it could be either the fuser, drum or the decharge lamp.

Print out a page, take out the fuser and see if you can find a defect on it, do the same on the drum.

 

Thanks!

0 Kudos
Xerox Analyst RuiKZ6N6K-xrx
Xerox Analyst

Re: XC1255 shadow image

Hi,

Grabbing on what Kimzi said, do a simple test to find where is the origin:

- do a copy and listen the paper

- Open the front door before the paper passes the fuser. You may need to try a few times until accomplish.

- Check the paper and see if the ghost is happening before the fuser. If yes is a drum problem, if no is a fuser problem.

Regards

Rui

Be sure to give out Kudos and select "Accept as Solution"
0 Kudos
Highlighted
bigdawg1 Member
Member

Re: XC1255 shadow image

Rui: I did the test and it definitely is the the Drum Cartridge since I can see the ghosting of the image before it passes through the fuser. As a mater of fact, I can rub the ghost image and it will smear while the copy is permanent. When I stopped the copying process during the feeding of the paper, I looked at the drum and could see part of the image on the drum itself. I took the Drum Cartridge out and looked at it. It seems to be in great shape. No dings or worn areas that I can see. Is it just a matter of cleaning the drum with rubbing alcohol or something like that to clean it?
0 Kudos
Kimzi Valued Advisor
Valued Advisor

Re: XC1255 shadow image

Hey!

 

No, the protective area on the drum is very sensitive, cleaning it is never recommended.

Changing the drum is what I would do.

 

Thanks!

0 Kudos
Xerox Analyst RuiKZ6N6K-xrx
Xerox Analyst

Re: XC1255 shadow image

Like Kimzy said, cleaning is not good idea. Besides, you are always seeing the ghost from last copy. Could be the discharge system that is not doing its work like Kimzy said.

The only way is buying a new DRUM. Sorry about that.

Regards

Rui

Be sure to give out Kudos and select "Accept as Solution"
0 Kudos
bigdawg1 Member
Member

Re: XC1255 shadow image

Since the drum looks to be in great shape and there is only 8,000 copies on it to this point (no warning light). It appears that it is the cleaning blade that may be maladjusted or bad. Aren't there replacements for just this part? I've seen repair kits online. Considering that a new drum is well over $200 (if you can find it) it doesn't seem to make sense to spend that much when I can buy a new copier for about the same price. Can the blade be repaired or replaced and if so, do you have online instructions on how to do that? Thanks
0 Kudos
Xerox Analyst RuiKZ6N6K-xrx
Xerox Analyst

Re: XC1255 shadow image

Hi,

Sorry the delay but I was trying to get more information from this model. From where I'm, this model is not exist so is difficult to get more info. Anyway it's look like other similar where the blade is glued inside the DRUM. I can not confirm this.

You have nothing to lose so you can try to open it.

Sorry I can't be more helpful.

Regards

Rui

Be sure to give out Kudos and select "Accept as Solution"
0 Kudos