XEROX C70 Faxing print and email issue

[H8XeroxError · Accepted solution]

Hi,

I figured it out  the issue. thanks for help though  

Go to copier it self.

Log in as admin

Go tot tools

Go to setup 

Go to your folder box and delete all created folders

Go to work flow, delete all workflows.

Recreate the folders and works and you are good to go

[Joe Arseneau]

You could also call the number for line 2 and verify if it picks up, then turn on the fax sounds and send a fax on line 2 to see if it can.

Fax volume is Machine Status > Tools > System Settings > Common Service Settings > Audio Tones > Line Monitor Volume

[JoeDaft]

Even though there may be two fax ports the device may not have the 2-line fax card? Worth checking. As can get 1-line or 2-line cards

[H8XeroxError]

Hi, 

We have two fax lines going into our C70

On fax line 1, i setup it  to send as email for a particular mailbox.- it works. 

On fax line 2, i did the samesetup to go to a different mailbox. But nothing happens. The  fax line is definitely working. Fax line  doesnt print or email .

I get this weird message when i try to setup the folders to  fax. I have to skip line 1 because i get the error below . Take a look below. 

Has anyone experienced this issue?