[XEROX WorkCentre 7535] Doc.lck insted of PDF

[Stanley]

Hello

I have a problem with scanning on my netbook (Windows 10). In shared folder I get doc.lck instead of PDF. Does anyone know why?

Thank you!

[Fabio · Accepted solution]

hi

i think you need to update your firmware

here is the latest one

http://www.support.xerox.com/support/workcentre-7545-7556/file-download/enca.html?contentId=122721

[Stanley]

Thank you for reply. Can it affect existing settings in any way?

[Fabio]

normally not, when you do an upgrade

[Stanley]

I have a lot users and scan templates. Loosing it all to make scanning work on one computer would be without sense.

[Fabio]

then make a clone/backup first?

[Stanley]

Thank You very much, scanning is now working on Windows 10. No backup needed.