Hello
I have a problem with scanning on my netbook (Windows 10). In shared folder I get doc.lck instead of PDF. Does anyone know why?
Thank you!
Solved! Go to Solution.
hi
i think you need to update your firmware
here is the latest one
http://www.support.xerox.com/support/workcentre-7545-7556/file-download/enca.html?contentId=122721
Thank you for reply. Can it affect existing settings in any way?
normally not, when you do an upgrade
I have a lot users and scan templates. Loosing it all to make scanning work on one computer would be without sense.
then make a clone/backup first?
Thank You very much, scanning is now working on Windows 10. No backup needed.