I have a problem with scanning on my netbook (Windows 10). In shared folder I get doc.lck instead of PDF. Does anyone know why?
Go to Solution.
i think you need to update your firmware
here is the latest one
Thank you for reply. Can it affect existing settings in any way?
normally not, when you do an upgrade
I have a lot users and scan templates. Loosing it all to make scanning work on one computer would be without sense.
then make a clone/backup first?
Thank You very much, scanning is now working on Windows 10. No backup needed.