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Xerox 3325 Scanning Issues

I have a Xerox 3325 set-up to scan to folder on about 15 PCs.  We are having serious issues with it scanning to the incorrect PC.  As an example let's say you pick Suzy's name,  Bob then gets that scan.  What gives and how do we fix it?  Any help would be greatly appreciated.

Also a second issue has reared it's ugly head.  We constantly have to go into the software and re-enable scanning from the operation panel.  Is Windows disabling this?  Again any help is appreciated.

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Community Manager
Community Manager

Re: Xerox 3325 Scanning Issues

Hi raidercoy,

Thank you for using the Support Forum. Please make sure that there is only one scan driver.  If there is more than one please delete the other scan driver(s) so that only the WorkCentre 3325 scan driver is loaded.  The try your scan again.  If it continues to scan to the wrong location uninstall the scan driver and re install making sure you are using the latest driver for the 3325 and not the 3315.  If the problem continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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New Member
New Member

Re: Xerox 3325 Scanning Issues

Hi,

 I have Xerox WorkCenter 3325. I am trying to login with password 1111 but all in vain.I tried to login also with 3325 and combinations like that but failed.Pl help me in this case.

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Technical Escalation User
Technical Escalation User

Re: Xerox 3325 Scanning Issues

For scanning to multiple pcs. Do your pcs have static ip address? Seems like one day Suzzie and Joe's ip address switch, which would happen if they get address from DHCP on the router. 

 

For forgetting admin password, contact Xerox

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