Fast Track to the Expert => "https://www.office.xerox.com/smart/emailsupport/" => "Proxy error"
"Solution : Select Print as Image From the Acrobat Product" => There are no problems in printing files.
"Solution : Select Copy Features" => I think the printer can't print without margins, then it will be 'correct' to cut the original paper's margins. All screenshots are from the pc software and I can select scan size when I use flatbed. The preview scanned image is already different from the original.
If I try to copy (default configs):
As in the ScanAssistant preview (screenshots), dadf crops more than flatbed.
Original: 1cm ("row" 's height), flatbed: 0,8cm (shifted) , dadf: 0,6cm.
This happens in the bottom margin too
Hi CCJ,
Thank you for using the Xerox forum.
I would suggest that you review the following solutions to see if they can help.
- Solutions for : Parts of Graphics, Text, or Illustrations Are Missing When Printing a PDF
- Settings for Select Copy Features and Ensure that the Original Size is selected as A4, Margin Shift & Edge Erase are not effecting the scan.
- If you try to auto reduce the image to a smaller paper size, is the image still cut off. This could also help isolate the problem.
If these do not help resolve your issue, you may consider contacting our specific product support experts at the following link:
Xerox Customer Tools & Social Media Moderator
Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues.
Your feedback counts!
If I scan an A4 (paper size) using DADF, it crops/losts about 0,5 cm top and bottom margins (pdf file). If I scan without ADF, it crops/losts a few less of about 0,5cm on the bottom margin.
DADF:
Flatbed:
Original:
