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Xerox 3335 connected to computer via USB - scan to pdf

Operating System: Windows 10

Hi,

We have a Xerox 3335 that is connected directly to a computer via USB and we want to be able to scan documents to PDF format, but that option isn't available.  I was reading that a firmware update might resolve the issue, can I update the printer Firmware without it being connected to the network and will updating the Firmware enable to capability of scanning to pdf document types?

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Community Manager
Community Manager

Re: Xerox 3335 connected to computer via USB - scan to pdf

Hi brown 122,

Thank you for using the Support Forum. Please take a look at the solutions for updating the software/firmware on the machine.  If upgrading the firmware does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Re: Xerox 3335 connected to computer via USB - scan to pdf

I am having the same issues of trying to scan to PDF with my printer, Xerox WC3335.

I am running Windows 7 X64 and PDF is not an option for the file type.

I have installed all of the latest driver updates and firmware update and still no option for PDF.

Please advise as to fix this!

Thanks!

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