Xerox 3550 fails to scan to server using NTLMv2 authentication

[Kimzi]

Hey, Tim!

Thank you for the information, did not know this.

Best Regards

Kimzi
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[TimD-USX13774-xrx]

Icittadini,

My only recommendation at this point would be to call into the Support Centre for assistance.

We will need to look over the settings with you to determine what is causing the issue.

Thank you,

Tim

[lcittadini]

It's correct...

System Software Version

25.003.24.000

Active Directory 2008 R2 show 0xc000006d or 0xc000006a ( User or password incorrect ) but the files are saved in the share...

[TimD-USX13774-xrx]

Hello Icittandini,

As long as you are at firmware version 25.002.03.003 or higher and using port 445, NTLMv2 authentication is supported and should work.  The latest general release posted on Xerox.com contains this fix, you can obtain the latest general release here.  Directions on how to upgrade the firmware on your device are located here. 

If it is not working for you, please contact the Support Centre for assistance. 

Hope this helps.

Thank you,

Tim

[lcittadini]

Thanks, we would need an official response of Xerox Support..

[Kimzi]

Hey you!

I'm pretty sure this printer does not have support for NTLMv2 at all.

Best Regards

Kimzi

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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

[lcittadini]

Xerox 3550 support NTLMv2 authentication?