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Xerox 3550 fails to scan to server using NTLMv2 authentication

Xerox 3550 support NTLMv2 authentication?

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Valued Advisor
Valued Advisor

Re: Xerox 3550 fails to scan to server using NTLMv2 authentication

Hey you!

 

I'm pretty sure this printer does not have support for NTLMv2 at all.

 

Best Regards

Kimzi

 


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Re: Xerox 3550 fails to scan to server using NTLMv2 authentication

Thanks, we would need an official response of Xerox Support..

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Technical Escalation Support
Technical Escalation Support

Re: Xerox 3550 fails to scan to server using NTLMv2 authentication

Hello Icittandini,

 

As long as you are at firmware version 25.002.03.003 or higher and using port 445, NTLMv2 authentication is supported and should work.  The latest general release posted on Xerox.com contains this fix, you can obtain the latest general release here.  Directions on how to upgrade the firmware on your device are located here

 

If it is not working for you, please contact the Support Centre for assistance. 

 

Hope this helps.

 

Thank you,

Tim

 

Thank you,
Tim
Xerox 2nd Level
Remote Support Engineer

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Re: Xerox 3550 fails to scan to server using NTLMv2 authentication

It's correct...

 

System Software Version25.003.24.000

 

Active Directory 2008 R2 show 0xc000006d or 0xc000006a ( User or password incorrect ) but the files are saved in the share...

 

envio a support xerox.PNG

 

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Technical Escalation Support
Technical Escalation Support

Re: Xerox 3550 fails to scan to server using NTLMv2 authentication

Icittadini,

 

My only recommendation at this point would be to call into the Support Centre for assistance.

 

We will need to look over the settings with you to determine what is causing the issue.

 

Thank you,

Tim

Thank you,
Tim
Xerox 2nd Level
Remote Support Engineer

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Valued Advisor
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Re: Xerox 3550 fails to scan to server using NTLMv2 authentication

Hey, Tim!

 

Thank you for the information, did not know this.

 

Best Regards

Kimzi
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