I have a new 3615 Workcenter - and it is scanning at about 5 pages per minute. I upgraded the memory - the chip goes right in but I cant get the workcenter to recognize the 4 gigs. I tried clearing the memory but that is not working, I have tried inserting and ejecting the memory upgrade but no luck - we really need to get this going because this scanning is far to slow for our office to use. Any help would be much appreciated. Thanks
Thank you for using the forum.
I would recommend that you contact the support center to speak with someone regarding the chip. They can be reached at 1-800-821-2797.
Sorry that I am not able to help.