Xerox 550: Can't Scan to Folder

[Joe Arseneau]

1. Try choosing Add

2. Store to folder is on page 1 of 13, not page 2 of 13 .

If it isn't on page 1, it would mean you need to create a folder to use first. Machine status > Tools > Setup & Calibration > Setup > Create Folder

[homeboy]

Thanks for the clear instructions, but...... when I got to "pick an unused slot," I didn't see one. There were 5 and something was in all of them:

So I thought the idea might be to replace one of the 5. So I selected "Media Print - Text" and hit change. Then this screen came up and Scan to Folder isn't an option. Everything on the subsequent pages are "Custom Service."

[Joe Arseneau]

Login as admin and go to Machine Status > Tools > System Settings > Common Service Settings > Screen / Button Settings > Services Home > Change Settings

Pick an unused slot and select Change > Store to Folder > Save > Admin > Log out

You will now have the option on the home screen

[homeboy]

We make copies of certain physical documents on a regular basis. We'd like to save them for printing later so that don't have to be scanned each time. I understand this is called "scan to folder." According to the 550 manual there should be a "scan to folder" icon on the main screen, but I don't see it and can't find it under the six major icons. What am I doing wrong?

The message on the attached image that says "Communication error with Xerox ..." has been there for as long as I can remember. Is that the problem? We use the 550 primarily as a printer and it works fine for that purpose.