I had the same problem with my Workcentre 7845 after I moved the repository to a different server, this solution worked.
Alright I found the problem, I had to put the user in " Access Control Assistance Operators" group in AD Users and Computers, and the 445 Port also solved the issue
alright, will try the adjustments and feed you back
1. You have to get the port right (It's 445, not 139, on any current OS)
2. You have to specify the actual folder that it goes into (Assuming SMB)
3. And you have to also format the username properly, which is simple to find on the share itself.
The username formatting is taken from here specifically
If it still fails after that is confirmed/done, you would need to update the firmware, which you can grab here
And if it still fails after that, you will probably need to give up on SMB and switch to FTP, because the 57XX MFP doesn't support SMB2 or SMB3.
I'm an IT Engineer, and I have problem configuring Workflow Scanning on Xerox 5775 Work Center.
Error was : "Login Failure, Check User password, and/or setups "
I made an account on the Server and created a password for it and I Gave it Full Control on the server
in the server name, I put "server IP" , and in the user I put "scan" the user name on the server.
Please don't hesitate to ask me if you need more information about the setup.
Solved! Go to Solution.