Xerox 5855

[Mitchell889923-xrx]

Hi DavTam,
Thank you for using the Xerox forum.

I would suggest that you review the following solution.
Solutions for : Start Cannot be Accepted at This Time Message

http://www.support.xerox.com/support/WC58XA/support/en_US.html?objGUID=21219

If that does not resolve your issue you may consider contacting our specific product support experts at the following link:

Fast Track to the Expert

[DavTam]

Message : "Start can not be accepted now..."

So no scanning or copying is possible, only printing.

After reboot, everything works fine for a limited time.

We had several firmware upgrades, but no luck.

Latest firmware version : 072.190.104.14800

Checked everything on the machine to find a possible cause, no open doors, no printjobs asking for special paper, no errors ...

We have 8  5855 machines and all of them have the same issues. After a period of bugs and bugs in all the previous firmwares, we hoped to finally get rid of these issues.

Every 3 weeks we have to make calls to Xerox Belgium to report new issues with a firmware.