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Xerox 6027 - Windows Print Dialog - Forgets paper settings

Hi,

For some reason my print dialog forgets the 'Glossy' paper and I'm unable to print properly. It always goes back to plain when I press OK (even if I don't leave the dialog and hold my mouse on the OK button), then the printer complains there is a paper mismatch.

Any reason for this?

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Valued Advisor
Valued Advisor

Re: Xerox 6027 - Windows Print Dialog - Forgets paper settings

Either you don't have rights to make changes or you are using a corrupted driver, or using Windows 10 Anniversary and a server installed driver.

 

The answer in all 3 cases is to install a new driver and make sure it is a local install. Since you neglected to mention anything of relevance about what you are printing from I can't link a driver since it could be any number of Windows/Linux/Mac PC's you are using.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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