there is a new firmware out, maybe that will solve your problem?
call xerox and ask for : 061.070.101.13890
Hello TrishW-Xerox .
I found why i wasnt able to upload my address book. I have the Fields Name, Email Address and Fax Address i saved my excel sheet as CSV (Comma Delimited) (*.csv) and in the email address field one of my email addresses had a character after @domain.com (@domain.com???). Once i removed the character and saved the file i reopened it and checked that everything was in order i was able to upload it with no problem.But when I try to map the address book i get this error:
"The system is unable to apply your new mapping settings."
I am not paying attention to it since the address book is available and i have not had any issues
the firmware is version 61.070.100.24201. Thanks again
I recently purchased a new Xerox 6400/x and i an unable to import the address book. I exported my address book from a Xerox 4150 and tried to import it to the Xerox 6400 and when i click apply i get the following error "The system is unable to apply your new mapping settings." The address list has 50 emails and it only loads about 5 emails. I tried to add the emails manually on the printer so i can then export the address book via the web browser but that option is not available and an export address book option is also unavailable in this model. Any suggestions :S
Thanks in advance..