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Xerox 6505 Persistent Error 035-705

Persistent Error 035-705.  Docs scanned fax on machine. It dials number, attempts handshake, sounds like it connects, but then fails. 

Fax confirmation page shows Mode:ECM and Result: 035-702 and documents not sent.

 

These numbers are current and working per contact with them,

 

Have attempted power off/power on reboot. Checked phone connection.

 

We use Xfinity for phone, and newest edge router -

 

Everything working just fine for the past year.

1 Reply
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Valued Advisor
Valued Advisor

Re: Xerox 6505 Persistent Error 035-705

Replace the phone cable and or disable ECM mode.

 

Do you mention the phone company /router because it started happening after you switched to those things?

 

ECM mode is disabled via System > Admin Menu > Fax Settings > ECM

 

In the same menu set replace ECM with Modem Speed and attempt it at a lower setting than whatever is current as well.

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Joe Arseneau
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