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Xerox 6515 - Scan to Email (Gmail) not working. 016-772): DNS server un-sets up in SMTP

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Product Name: Other - specify product in post

Hi I recently bought a Xerox 6515 and am struggling to get the WorkCentre to use the Scan To Email feature. I keep receiving a '(016-772): DNS server un-sets up in SMTP' error.


The unit is connected to the Network via WiFi only.


I have recently updated the Firmware although the feature hasnt worked before.


I've been reading the forums and google and have looked at google for their SMTP information and have the following setup:



Email Submission: Yes

Email Notification: No


SMTP Server:

Outgoing SMTP port number: 587


Connection Security: STARTTLS


SMTP Authentication:

SMTP Auth username: myusername

SMTP Password: xxxxxxxxxxx

Validation Type: On device




Is there another setting or something I need to set in Connectivity > DNS? If so what is it? The unit is just setup for Home use behind a VirginMedia Network.









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