Xerox 9201 Network Scan Not Completeing

[elcci]

We have a ColorQube 9201 - The Workflow scanning is no longer working for some reason.

It tries to move the scan to the server (as a .lck file is created)

Our main server has recently need upgraded to Windows Server 2012 and I believe a new firmware update may be needed to resolve this.  The System Software Version I have is: 060.080.009.30824 - I'm unsure if this is the latest version?

Can anyone help?

Thanks!

[Mitchell889923-xrx]

Hi elcci,
Thank you for using the Xerox forum.

I would suggest that you review the following site for potential solutions.
ColorQube 9201/9202/9203 Support

In the search field I entered "scan to smb" and many solutions were displayed.

If that does not resolve your issue you may consider contacting our specific product support experts which you can find here:
http://www.xerox.com/about-xerox/contact-us/enus.html