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Xerox AltaLink C8035,Job failed.  No messages were sent,  Could not login to the sending mail server

Product Name: Xerox AltaLink C8035
Operating System: Windows 10 x64

Hi everybody

I met a question that I scan a paper,it display error,follow as

Job failed.  No messages were sent,  Could not login to the sending mail server (SMTP).  Check your user name and password provided or contact your System Administrator

and I do what follow as line,https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/C8055-scan-to-email-test-successful-but-c...but it does not work.

I need to scan any paper no login.

Do you know how to do it?

Thank's for your feedback

Best regards

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Community Manager
Community Manager

Re: Xerox AltaLink C8035,Job failed.  No messages were sent,  Could not login to the sending mail se

Hi Percy,

I searched the Knowledge Base and found THIS solution you can try to resolve your scanning issue.

Thanks,
CathyO-Xerox
Community Manager

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