Xerox C60 - scan to email error 027-779

[CathyO-Xerox]

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[dlennox]

I am receiving the error, "Completed with an Error (027-779) : It attestation-fails by SMTP-A" on Xerox C405DN with firmware 68.42.1 after configuring Office 365 email account with Multi-factor Authentication (MFA).

Please assist.

[kaika313]

Hello,

we’re having issues with scan to e-mail function and a  new C60 with firmware 60.30.51.

Smtp server requires SSL/TLS and port 465 and a specific smtp account in order to send e-mails but when we try to use it, it gives error code 027-779:It attestation fails by SMTP-A.

To what setting does this code refer to?

Thank you

Kari