Xerox C60 - scan to email error 027-779

[kaika313]

Hello,

we’re having issues with scan to e-mail function and a  new C60 with firmware 60.30.51.

Smtp server requires SSL/TLS and port 465 and a specific smtp account in order to send e-mails but when we try to use it, it gives error code 027-779:It attestation fails by SMTP-A.

To what setting does this code refer to?

Thank you

Kari

[dlennox]

I am receiving the error, "Completed with an Error (027-779) : It attestation-fails by SMTP-A" on Xerox C405DN with firmware 68.42.1 after configuring Office 365 email account with Multi-factor Authentication (MFA).

Please assist.

[CathyO-Xerox]

Hello Kaika313,

I have searched our online knowledgebase and have found THESE possible solutions.

If you have tried these and you are still having the issue, you can Contact our Support Department for further assistance.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!