cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Xerox Colorqube 9301 Fault 391-612-00 and 091-615

I have a Colorqube 9301 with approximately 200,000 prints and it is giving me lot of trouble getting it to print.  The error 091-612 appears, I've purged the head, reset the software and still the smae error.  At times it gets stuck in a software reeboot.  I've found the following fault happening regularly 391-612-00 Head 3 wave amp calibration error, this fault happens when the unit power cycles.  Any suggestions or instructions to update firmware/software/PEST?  I'm in an error with little access to support so I try to fix the issues myself.

 

Best Regards,

Carroll

0 Kudos
1 Reply
Highlighted
Valued Contributor
Valued Contributor

Re: Xerox Colorqube 9301 Fault 391-612-00 and 091-615

Hi,

 

The error code means that the printhead 3 or wave amplifier is dead. Better call an engineer.

0 Kudos