Xerox Phaser 6110MFP is printing image of previous page in background of multiple page print job

[cherylbaez]

I have a Phaswer 6110MFP and it just started printing a blurred image of the previous page on pages 2 and beyond of a multi-page print job.   I need to fix this problem and can't find anything.   Suggestions?   I have no messages on the machine (however the scanner locks a LOT), and reports shows nothing out of the ordinary.  maintenance reports life remains on all parts.   I'm open to any suggestions!

[CherylO-Xerox]

Hello cherylbaez.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 6110MFP. 

Alternatively, you can visit our Contact Us page for other support options.

[cherylbaez]

thanks, but there was nothing in the support area that provided me any assistance.  I looked before I posted and went back again.   I am unable to use any of the other support options as my workplace has a support team (NMCI) and they won't support this older printer.   A gift of knowledge is my only option.

[TimD-USX13774-xrx]

Hi cherlybaez,

It sounds like potentially your Imaging Unit needs to be replaced on your Phaser 6110MFP.  The North American part number for a replacement Imaging Unit can be found here:

http://www.office.xerox.com/product-resources/108R00744/enus.html

Hope this helps.

Thank you,

Tim