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2 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: Xerox Scanner Management Utility - No compatible Scanner Found at Network Location

Hello Arbee84, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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Arbee84
New Member
New Member

Re: Xerox Scanner Management Utility - No compatible Scanner Found at Network Location

Anyone from Xerox available to help?

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Arbee84
New Member
New Member

Xerox Scanner Management Utility - No compatible Scanner Found at Network Location

Product Name: Xerox B225 Multifunction Printer
Operating System: Windows 7 x64

Hi,

Ive got a B225 Multi function Printer on a Win7 *64 operating System.

The printer works fine.

However I have not been able to add the scanner using the Xerox Scanner Management Utility. I enter the IP address of the printer and its comes back with

"No compatible Scanner Found at Network Location"

I have tried uninstalling the printer and reinstalling. But having no luck getting the scanner installed.

I am trying to download TWAIN/WIA Scan Driver Installer but when I click download nothing happens

 https://www.support.xerox.com/en-us/product/xerox-b225-multifunction-printer/downloads?platform=win7... 

xerox.jpg

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