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Xerox WC 5335 - Fax Keeps Reprinting



I have a Xerox WorkCentre 5335 which is set up as a fax machine as well.  Every so often, another Xerox WC 5030 at our other location keeps reprinting a fax that was sent out last week.


Is there a way to clear up the memory on the Xerox WorkCentre 5335 so that it doesn't resend the fax anymore?


Thank you.

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Xerox WC 5335 - Fax Keeps Reprinting

As admin go to Machine Status > Tools > Authentication/Security Settings > Overwrite Hard disk > Run image Overwrite,

Once that is complete no trace of the broken fax will be left

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