cancel
Showing results for 
Search instead for 
Did you mean: 
Sage New Member
New Member

Xerox WC 5335 - Fax Keeps Reprinting

Hello,

 

I have a Xerox WorkCentre 5335 which is set up as a fax machine as well.  Every so often, another Xerox WC 5030 at our other location keeps reprinting a fax that was sent out last week.

 

Is there a way to clear up the memory on the Xerox WorkCentre 5335 so that it doesn't resend the fax anymore?

 

Thank you.

0 Kudos
1 Reply
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Xerox WC 5335 - Fax Keeps Reprinting

As admin go to Machine Status > Tools > Authentication/Security Settings > Overwrite Hard disk > Run image Overwrite,

Once that is complete no trace of the broken fax will be left

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos