Xerox Work Center 6025 Vertical black bold line / ...

CathyO-Xerox · ‎01-17-2022

Hello there,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CathyO-Xerox
Community Manager

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AlghamdiM1987 · ‎01-11-2022

Problem:

Black bold line is showing on the paper only when i using Scan to USB or PC or make a copy from scanner.

Note: Print from PC to printer is working fine.

So i think there is some issues with Scanner only, i checked the glass and i clean it already but still same issues, i cannot find anything on the glass.

Printer Model:

Xerox WorkCentre 6025

Please see the below pictures (what's wrong with this page i cannot add pic, so i added below links)

I hope someone has a solution.

Thanks and Regards

MG